Whether you’re looking for guidance on a bespoke jewellery project, need an update on an active order or want to discuss a new B2B manufacturing partnership, our team is here to help. Contact our diamond jewellery manufacturing facility directly and receive a response within one working day, regardless of your location or time zone.
Visit our Surat manufacturing facility to explore natural diamond jewellery, lab-grown
collections, hip-hop jewellery, luxury watch jewellery and white label collections.
Address: 1st Floor, Khan Saheb Delo, Rughnathpura Rd, Lal Darwaja, Haripura, Surat,
Gujarat 395003
For order updates, catalogue requests, production information and general B2B enquiries, our client relations team responds personally to every message
Speak directly with our manufacturing and export specialists during office hours. Our team supports buyers across the USA, UK, UAE, Australia and Europe
Mon-Fri, 9am-6pm EST
Complete the form below and one of our team members will contact you within 24 hours. Your enquiry relates to a custom design, bulk manufacturing, shipping arrangements or exploring a new manufacturing partnership, we’re here to help.
Quick answers to our most common inquiries regarding shipping, returns, and bespoke services.
The time to deliver your final product is dependent upon how complicated your design(s) are and what quantity of designs you have ordered. Our computer-aided design (CAD) renderings are completed within 24 hours of receiving your design brief. Upon confirming your order, we will provide an estimated timeline for completion of each bespoke order, this timeline will be determined based on your specific needs and our existing workload, which normally ranges from two to six weeks depending on how many elements are involved in completing your bespoke items.
Yes. Each domestic and international order that we ship has full insurance coverage during transit, real-time tracking capabilities, as well as all required export documents prepared and mailed to you by our logistics department. We currently ship to over twenty countries including the United States, United Kingdom, United Arab Emirates, Australia, Canada, Germany, France, Singapore, Saudi Arabia and Qatar. We manage all applicable customs requirements for each country we do business with.
Yes. With multiple decades of established relationships throughout Surat’s diamond district, we are capable of locating the exact type and size of natural or natural diamonds, lab-grown diamonds or moissanite and/or moissanite according to your specifications: cut, carat weight, clarity grade and color grade, with CVD certification provided for each stone purchased through us. Please contact our team with your detailed specifications and we will confirm availability and price for the requested materials.
Glossy Jewels manufactures all types of jewelry from natural diamond jewelry and lab-grown diamond jewelry to hip-hop and iced out jewelry, heavy diamond watches, and high-end jewelry as well as fully customized or private label collections. All of these products are manufactured exclusively at Glossy Jewels’ Surat Facility
Yes. Glossy Jewels exports its products to many countries throughout the world including the United States, U.K., United Arab Emirates, Australia, Canada, Germany, France, Singapore, and Saudi Arabia. Additionally, we provide full documentation to support each shipment and ensure that all shipments are insured through the use of reputable and licensed international shippers.
Minimum Order Requirements (MOQs) vary depending on both the product category and design complexity. Please reach out to our sales staff to determine the MOQ for your specific product(s).
Our CAD Team will deliver a design rendering within 24 hours after we receive your design specifications. The length of time required to complete your custom orders depends upon the level of complexity and volume of your orders. This information will be provided to you at the time of the placement of your initial order
Our factory is located in Surat, Gujarat, India. The city produces about 90 percent of all diamonds processed worldwide. For generations, skilled craftsmen have been developing jewelry making skills in this area.
No. Every single step involved with producing each piece, including the computer aided design (CAD), creation of molds for casting, cutting and polishing of stones, checking of stones for quality, wrapping and shipping the finished products is done solely by our staff. The final product will be shipped after we have completed each item.